Sun Palace All Inclusive

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Sun Palace All Inclusive, Sports and Entertainment

About the hotel

The luxury couples-only hotel Sun Palace offers an exclusive oceanfront location, only a short drive from popular Cancun attractions, and provides state-of-the-art accommodations and exceptional on-site facilities and amenities. It is just a few minutes walk to the town centre where guests will discover many bars, restaurants and nightlife venues. Guests can easily discover top-rated golfing at the nearby golf clubs. Stunning Mayan archaeological sites along with an endless variety of water sports are also easily accessible. SMOKE FREE PROPERTY

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Popularity

Superb

General

10485

Tripadvisor 9/10

9357

Booking 9/10

169

Expedia 9,2/10

959

Main services

Wi-fi

Car park

Total number of rooms

Wheelchair-accessible

24-hour reception

Included services

Wi-fi

Non-included services

Car park

* Some services may carry an extra charge.

Information about the area

Cancun, México

Cancun is a city located on the southeast coast of the Yucatán Peninsula in the Mexican state of Quintana Roo. It is a major world-renowned tourist destination, as well as being the seat of the municipality of Benito Juárez. The city is located on the Caribbean Sea, and is one of the easternmost points in Mexico. Cancún is located just north of Mexico's Caribbean coast resort band known as the Riviera Maya. Cancun, located in the Yucatan region of Mexico, has many great attractions. Start with the white sand beaches of Cancun City. In the jungles of Yucatan lies one of the largest and best preserved archaeological sites in Mexico, Chichen Itza. The world famous Mayan ruins with thousands of years of history are one of the most visited sites in the world. Cancun is surrounded by spectacular scenery. Isla Mujeres, a small gorgeous island close to Cancun, is simply spectacular. The magical underwater natural pools known as Cenotes are a big draw around the Cancun area. Many have rocky edge formations above them. Outside of Cancun we find Tulum, a unique site where you can go for a swim in turquoise waters and visit the famous ruins of Mayan civilizationCancun has lots to offer. With its mix of tropical beaches, ancient ruins and modern resorts, this area is simply the perfect vacation destination for everyone. Modern Cancun offers wonderful white sand beaches and turquoise sea, great restaurants, lively clubs and activities of every type imaginable.

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What’s nearby

Forum Beach - 0.86 km
Cristo Resucitado Church - 1.38 km
Turtle beach - 1.45 km
Las Americas Cancun Mall - 2.18 km
Langosta Beach - 2.31 km
Langosta Beach - 2.58 km

Getting around

xcaret ferry terminal, mx - 11.32 km
playa tortugas ferry pier, mx - 10.89 km
cancun, juarez harbour, mx - 7.56 km
(CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 8.77 km
(ISJ) Isla Mujeres, Isla Mujeres, MX - 22.93 km
(TQO) Tulum, Tulum, MX - 133.51 km

About accommodation

General

Air conditioning
Heating
Elevator
Safe
Non-smoking rooms
Facilities for disabled guests
Wifi in all areas

Safety & security

24-hour security
Security alarm
CCTV in common areas
Smoke alarms

Activities

Beauty services
Spa facilities
Sauna
Spa lounge/Relaxation area
Private beach area
Spa/Wellness packages
Public Bath
Fitness center
Beachfront
Beach
Hot tub/Jacuzzi
Steam room
Massage
Open-air bath
Fitness

Services

Valet parking
Fax/Photocopying
Room service
ATM on site
Ironing service
Airport shuttle (additional charge)
Dry cleaning
Tour desk
Meeting/Banquet facilities
Baggage storage
Car rental
Business center
Hair/Beauty salon
Concierge
24-hour front desk
Airport shuttle
Currency exchange
Laundry

Safety features

Hand sanitizer in guest accommodation and common areas
Staff follow all safety protocols as directed by local authorities
First aid kits available
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Process in place to check health of guests

Physical distancing

Mobile app for room service
Physical distancing rules followed
Screens or physical barriers between staff and guests in appropriate areas
Contactless check-in/out
Cashless payment available

Food & Drink

Snack bar
Restaurant
Bar
Breakfast in the room
Fruit
Wine/Champagne

Cleanliness & disinfection

Guest accommodation sealed after cleaning
Use of cleaning chemicals that are effective against coronavirus
Linens, towels, and laundry washed in accordance with local authority guidelines
Guest accommodation disinfected between stays
Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas

Internet

Internet
Wifi
Free Wifi

Outdoors

Outdoor pool
Outdoor furniture
Sun deck
Outdoor pool (year-round)

Parking

Private Parking
Free parking
Parking
Parking on site

Pool and Spa

Beach chairs/Loungers
Beach umbrellas
Swimming pool
Infinity pool

Front Desk Services

Invoice provided

Languages

English
Español

About the rooms

The accommodation has 263 rooms:

Bedroom

Linens

General

Air conditioning
Trash cans
Tile/Marble floor
Iron
Smoke Alarm
Laptop safe

Services

Wake-up service
Wake-up service/Alarm clock

Room Amenities

Socket near the bed
Non-feather pillow
Drying rack for clothing

Pool and Spa

Pool towels

Bathroom

Body soap
Free toiletries
Conditioner
Hairdryer
Shampoo
Shower cap
Toilet
Bathtub or shower
Toilet paper
Bathrobe
Slippers
Shower
Towels
Bathtub
Private bathroom
Toothbrush

Media & Technology

TV
Telephone
Cable channels
Flat-screen TV

Food & Drink

Tea/Coffee maker
Minibar
Bottle of water

Exclusive services

Free gym access

Kitchen

Coffee machine

Outdoors

Balcony

View

Sea view
View

Living Area

Desk
Sitting area

*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 3 pools:

Pool 1

Location

Outdoor

Access

For all ages

Cost

Free

Pool 2

Location

Outdoor

Access

For all ages

Cost

Free

Pool 3

Location

Outdoor

Access

For all ages

Cost

Free

Restaurants

AURORA

Access for guests and visitors
No reservation required

LA TRATTO

Guests only
No reservation required

FUEGO

Access for guests and visitors
No reservation required

THAI

Access for guests and visitors
No reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

Free

Policies

Check-in

Checkin from 15:00
Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children are not allowed.

Extra beds

Extra beds is not available at this property. Cots are not available at this property.

Important information

Guest who book 4 nights or more will get US$250 Spa Credit. A 16% service fee applies to services paid with Spa Credit. Other terms and conditions may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Shuttle service between sister properties of Palace resort is not included. Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

*The information provided about this accommodation is for informational purposes and has been supplied by the provider. It may be subject to change. We recommend verifying it directly with the accommodation.